According to managing director of Scottish Grass Machinery David McInroy, it was not only heralded a success in terms of customer feedback but more than £100,000 worth of new orders were placed on the day.
David said: “It was our most successful open day yet. Among the invited guests was Neil Woodfin, the new marketing director of Textron Turfcare Specialty Products who came along to our new premises in Inverkeithing along with over 60 local authority customers representing 25 of the 32 local authorities. I think it is important to bring our customers face-to-face with manufacturers to give them feedback on the products the buy or hire.”
Neil was delighted with the feedback he got in Inverkeithing. He said: “The main points I picked up on from customers were that due to cuts in local government budgets, the number of times council grass is cut every year has been significantly reduced. This means they may need different machines to meet this change.
“The need for excellent after care service and service hire contracts was voiced on the day. I am delighted to say that Scottish Grass Machinery’s new sister company SGM Finance is a shining example of this. Customers control their costs with a service hire contract with no hidden extras with monthly payments, which guarantee a fixed price for up to five years which covers servicing, maintenance and breakdowns.”
Customers were also treated to buffet lunch, product demonstrations and a company presentation to bring customers up to speed on new products and services.
The open day was also supported by Scottish Grass Machinery’s other manufacturing partners: Renault, IPU/Ferris, Wiedenmann, GreenMech Chippers, GambettiBarre Sprayers and Victa.