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Essential intelligence for the business of golf

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Golf Industry News for Mark Reed

Wed2March 2022

59club releases ‘live feedback App’ for members, boards and managersThis multi-functioning App captures live performance data submitted by the management team, employees and club members, supporting the venue to make informed decisions to elevate standards, satisfaction levels, retention, and profitability

Fri6April 2018

59club and CourseMate partner to help raise club excellence

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Wed4April 2018

Clubface-golf.com Partners with 59clubThe specialised golf social network; Clubface-golf.com have partnered with industry-leading customer service benchmarking and training provider; 59club to further advance channels of communication between the golfer and club

Fri23March 2018

Member Satisfaction Guaranteed as 59club Launch golftell Member Communication App The app, now available within the my59 software, creates a NEW channel for members (and their guests) to ‘privately’ communicate their views direct with club management, via their hand-held device

Fri1September 2017

Macdonald Hotels & Resorts deploy 59club’s Member Integration tactics 59club continue to expand their unique platform which has cornered the market and takes all the guess work away when it comes to delivering surveys

Mon10July 2017

Service Guaranteed at Exeter Golf and Country Club as they employ 59clubThe Club boasts the perfect combination of golf, leisure and hospitality facilities and those fortunate to visit will know their commitment to customer service sets them apart

Thu15June 2017

Whittlebury Park engage 59club to develop their ‘Winning Formula’As part of the service, 59club will deliver a series of mystery shopper audits which measures the clubs ability to manage a membership enquiry call. The audit also assess the staff’s ability to influence a buying decision during a membership show-round appointment, and also tests their sales ‘follow up’ procedures thereafter

Fri26May 2017

Gog Magog On The Road To SuccessJames Fuller, General Manager of Gog Magog Golf Club in Cambridge; is one of the latest club mangers to join the burgeoning 59club portfolio, sharing the common goal of wanting to deliver the very best service levels for their members and visitors enjoyment

Tue20December 2016

59club’s Roadshow hailed a success by all attendees…Content focused on the art of doing CLUB WELL, and included proven tactics that were guaranteed to assist clubs to convert more member sales, generate more referrals, retain more members, enhance the service experience, maximise additional revenue and retain customer loyalty

Fri4November 2016

CPD Points available for attendees at 59club’s ‘Sales, Service & Retention Roadshow’The PGA, GCMA, CMAE & BIGGA are encouraging their members to attend 59club’s ‘Sales, Service & Retention Roadshow’ and are offering CPD points for attendance at a single event

Wed5October 2016

59club Dazzle in Dubai59club Director, Mark Reed is back from his Tour of the UAE where he has been busy, assisting UAE clubs to do members & club life best

Wed3February 2016

Award-Winning Presenter’s Membership Seminar Proving a Big DrawPlaces at Gregg Patterson’s seminar on 29th February at Forest of Arden Marriott Hotel & Country Club, ahead of 59club’s annual awards, are being booked up very quickly

Wed13January 2016

Gregg Patterson’s Membership Seminar Sure To Be A Big DrawWith golf clubs everywhere facing the daunting prospect of dwindling numbers, this one-day seminar on ‘Membership Sales and Retention' is likely to be an in-demand event

Fri20September 2013

Discover The True Cost Of Poor Customer Service In Golf ClubsIt will be revealed during a seminar at the Golf Show 2013 by 59Club, Europe’s leading golf-specific mystery shopper service

Fri4March 2011

59club announce Golf Award WinnersThe independent golf analysis business that measures service at most of the leading golf venues in the country has just hosted its first Award ceremony.